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Business Processes

All the KPI's are allocated to the best fitting business process. The model below is based on the value chain of Porter (1985). The primary processes are shown vertically, the secondary processes horizontally. Click at a process to take a look at the KPI's allocated to it.

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Chain

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Balanced Scorecard

All the KPI's that KPI Portal contains are categorized to the four dimensions of the Balanced Scorecard (BSC) of Kaplan & Norton (1992). This model is shown below. Click at the dimensions to see the KPI's subdivided in it.

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BSC

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