KPI Portal

Trained employees

The part of the total employee-pool that is well-trained. This means they can do their job without any support. Variables: Number of well trained employees, total number of employeesMeasured as: Percentage (%), Calculation: (Well trained employees / Total number of employees)*100

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Number of in-house training courses

Number of courses that have been given inside the organization. This can be the own academy of the organization or an external training institute that gives inhouse trainings.Variables: Inhouse training coursesMeasured as: Value ($/€), Calculation: Sum of training courses that have been given in-house.

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Number of training hours

Number of hours that employees have spent to educative activities: trainings and courses. This can also be a percentage: the rate of the total working hours that have been spent to trainings and courses.Variables: Specification of activities per hour - number of training hoursMeasured as: Percentage (%), Amount (pieces, units, etc), ...

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Managers who have had performance management training

Number or percentage of managers who had courses about performance management. Relevant if the organization is planning to implement or is using performance management instruments.Variables: Type of employee (manager), type of training (PM)Measured as: Value ($/€), Percentage (%), Amount (pieces, units, etc), Calculation: managers having a PM-training / total number ...

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Investment in new product support and training

Amount of money that has been invested to increase the quality of product support.Variables: Cost of training, type of trainingMeasured as: Value ($/€), Calculation: Sum of the costs of training with this particular subject.

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