Number of orders that has been entered incorrect into the system. The higher the number of incorrect entries, the less streamlined the further process of delivery will pass off. Mind that higher number of errors can be an indicator of a higher pressure of work.Variables: Number of orders, number of ...
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Posted in All private sectors, Customer, KPI, Sales / Aftersales | No Comments »
The period betweed two orders of a certain customer or section of customers.Variables: order datesMeasured as: Time (e.g. years, minutes), Calculation: Period between order dates.
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1 votes, average:
3 out of 5)
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Posted in All private sectors, Customer, KPI, Marketing | No Comments »
Number or percentage of orders that have been canceled before delivery. These cancellations can be categorized by predifined reasons.Variables: Cancelled ordersMeasured as: Percentage (%), Amount (pieces, units, etc), Calculation: Sum of orders canceled.
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Posted in All private sectors, Customer, KPI, Sales / Aftersales | No Comments »
Time spent on ordering assortment.Variables: Spent order timeMeasured as: Amount (pieces),
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8 votes, average:
3.38 out of 5)
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Posted in Internal Process, KPI, Purchase | No Comments »
How often is an item ordered?Variables: Number of ordersMeasured as: Amount (pieces),
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Posted in Customer, KPI, Retail, Sales / Aftersales | No Comments »
