What defines a good KPI?



Defining a good KPI is one of the most important things in Performance Management. This presentation describes the characteristics of good KPIs.

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BSC dimensions during the credit crunch



One of today's most discussed topics is the credit crunch. Politicians, managers, consumers, everybody is looking at the currents all over the world with Argus' eyes. Managers wonder if they steer at the right management information. Have they assembled the right set op KPIs? That's why KPI Portal published a ...

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How to survive the credit crunch? (part 1)



It’s without a doubt the most discussed topic at the moment: the credit crunch. Managers wonder how to achieve their targets, how to reduce the pain and, in worse situations, how to survive the credit crunch. In the current economic situation, managers have to make their decisions as quickly as possible ...

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What is a KPI?



A Key Performance Indicator, or KPI in short, is a measure that represents the condition of factors that directly influence the realization of the organizational strategy. A KPI only has a meaning if it is reflected against a certain dimension. For example: the KPI ‘turnover’ is only relevant if one knows ...

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Golden rule 2: Less is more!



A common problem in performance management is the number of KPI’s organizations are steering on. People want to be in control and therefore define as much KPI’s as possible, because "they might be interesting in the future." As a result, people are drowning in information (also called information overload), reports ...

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