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	<title>KPI Portal</title>
	
	<link>http://www.kpi-portal.com</link>
	<description>The first step to a fully steerable organization!</description>
	<pubDate>Fri, 24 Oct 2008 14:54:22 +0000</pubDate>
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	<language>en</language>
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		<title>Trends</title>
		<link>http://feeds.feedburner.com/~r/KpiPortal/~3/430794864/</link>
		<comments>http://www.kpi-portal.com/articles/bsc-blog/trends/#comments</comments>
		<pubDate>Fri, 24 Oct 2008 14:54:22 +0000</pubDate>
		<dc:creator>Bas van Raaij</dc:creator>
		
		<category><![CDATA[Balanced Scorecard]]></category>

		<category><![CDATA[Website]]></category>

		<guid isPermaLink="false">http://www.kpi-portal.com/?p=150</guid>
		<description>This is the first trendpost on KPI Portal. The graph below gives insight in the interest of the visitors in the four Balanced Scorecard dimensions.

Originally posted at KPI Portal: Your first step to a fully steerable organization!
Trends&lt;img src="http://feeds.feedburner.com/~r/KpiPortal/~4/430794864" height="1" width="1"/&gt;</description>
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		<feedburner:origLink>http://www.kpi-portal.com/articles/bsc-blog/trends/</feedburner:origLink></item>
		<item>
		<title>Number of sales</title>
		<link>http://feeds.feedburner.com/~r/KpiPortal/~3/428470986/</link>
		<comments>http://www.kpi-portal.com/bsc/financial/number-of-sales/#comments</comments>
		<pubDate>Wed, 22 Oct 2008 11:24:36 +0000</pubDate>
		<dc:creator>Bas van Raaij</dc:creator>
		
		<category><![CDATA[All private sectors]]></category>

		<category><![CDATA[Financial]]></category>

		<category><![CDATA[KPI]]></category>

		<category><![CDATA[Sales]]></category>

		<category><![CDATA[article]]></category>

		<category><![CDATA[product]]></category>

		<category><![CDATA[return]]></category>

		<guid isPermaLink="false">http://www.kpi-portal.com/?p=149</guid>
		<description>Number of sold articles during a certain time period.
Variables: # sold articles, # returned articles
Measured as: Amount (pieces, units, etc), 
Calculation: Sum of (# sold articles - # returned articles)
Originally posted at KPI Portal: Your first step to a fully steerable organization!
Number of sales&lt;img src="http://feeds.feedburner.com/~r/KpiPortal/~4/428470986" height="1" width="1"/&gt;</description>
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		<item>
		<title>Revenue</title>
		<link>http://feeds.feedburner.com/~r/KpiPortal/~3/428470987/</link>
		<comments>http://www.kpi-portal.com/bsc/financial/revenue-2/#comments</comments>
		<pubDate>Wed, 22 Oct 2008 11:22:44 +0000</pubDate>
		<dc:creator>Bas van Raaij</dc:creator>
		
		<category><![CDATA[All private sectors]]></category>

		<category><![CDATA[Financial]]></category>

		<category><![CDATA[Inventory]]></category>

		<category><![CDATA[KPI]]></category>

		<category><![CDATA[article]]></category>

		<category><![CDATA[Price]]></category>

		<category><![CDATA[product]]></category>

		<category><![CDATA[revenue]]></category>

		<guid isPermaLink="false">http://www.kpi-portal.com/?p=148</guid>
		<description>Number of articles sold at a certein price during a certain time period.
Variables: selling price, # sold articles, returned articles
Measured as: Value ($/€), 
Calculation: Sum of ((Selling price * # sold articles) - (selling price * returned articles))
Originally posted at KPI Portal: Your first step to a fully steerable organization!
Revenue&lt;img src="http://feeds.feedburner.com/~r/KpiPortal/~4/428470987" height="1" width="1"/&gt;</description>
		<wfw:commentRss>http://www.kpi-portal.com/bsc/financial/revenue-2/feed/</wfw:commentRss>
		<feedburner:origLink>http://www.kpi-portal.com/bsc/financial/revenue-2/</feedburner:origLink></item>
		<item>
		<title>Stock value</title>
		<link>http://feeds.feedburner.com/~r/KpiPortal/~3/428456828/</link>
		<comments>http://www.kpi-portal.com/bsc/internal_process/stock-value/#comments</comments>
		<pubDate>Wed, 22 Oct 2008 11:20:01 +0000</pubDate>
		<dc:creator>Bas van Raaij</dc:creator>
		
		<category><![CDATA[All private sectors]]></category>

		<category><![CDATA[Internal Process]]></category>

		<category><![CDATA[Inventory]]></category>

		<category><![CDATA[KPI]]></category>

		<category><![CDATA[article]]></category>

		<category><![CDATA[product]]></category>

		<category><![CDATA[Purchase]]></category>

		<category><![CDATA[return]]></category>

		<category><![CDATA[sell]]></category>

		<category><![CDATA[stock]]></category>

		<guid isPermaLink="false">http://www.kpi-portal.com/?p=147</guid>
		<description>Insight in stock growth per product/article (or group of products/articles) in comparison to a certain timespan.
Variables: # purchased articles, # of articles on stock, # of sold articles, # of returned articles, date
Measured as: Percentage (%), 
Calculation: ((# of purchased articles + # articles on stock)-(# of sold articles - # of returned articles)t1) / [...]&lt;img src="http://feeds.feedburner.com/~r/KpiPortal/~4/428456828" height="1" width="1"/&gt;</description>
		<wfw:commentRss>http://www.kpi-portal.com/bsc/internal_process/stock-value/feed/</wfw:commentRss>
		<feedburner:origLink>http://www.kpi-portal.com/bsc/internal_process/stock-value/</feedburner:origLink></item>
		<item>
		<title>Staff expenses</title>
		<link>http://feeds.feedburner.com/~r/KpiPortal/~3/428453037/</link>
		<comments>http://www.kpi-portal.com/bsc/internal_process/staff-expenses/#comments</comments>
		<pubDate>Wed, 22 Oct 2008 11:13:50 +0000</pubDate>
		<dc:creator>Bas van Raaij</dc:creator>
		
		<category><![CDATA[All private sectors]]></category>

		<category><![CDATA[Human Resource Management]]></category>

		<category><![CDATA[Internal Process]]></category>

		<category><![CDATA[KPI]]></category>

		<category><![CDATA[expense]]></category>

		<category><![CDATA[personnel]]></category>

		<category><![CDATA[salary]]></category>

		<category><![CDATA[staff]]></category>

		<guid isPermaLink="false">http://www.kpi-portal.com/?p=146</guid>
		<description>The total costs of expenses (salaries) of personnel per time period.
Variables: Amounts of salary
Measured as: Value ($/€), 
Calculation: Sum of gross salary
Originally posted at KPI Portal: Your first step to a fully steerable organization!
Staff expenses&lt;img src="http://feeds.feedburner.com/~r/KpiPortal/~4/428453037" height="1" width="1"/&gt;</description>
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		<feedburner:origLink>http://www.kpi-portal.com/bsc/internal_process/staff-expenses/</feedburner:origLink></item>
		<item>
		<title>Net Profit Margin</title>
		<link>http://feeds.feedburner.com/~r/KpiPortal/~3/428446711/</link>
		<comments>http://www.kpi-portal.com/bsc/financial/net-profit-margin/#comments</comments>
		<pubDate>Wed, 22 Oct 2008 11:05:08 +0000</pubDate>
		<dc:creator>Bas van Raaij</dc:creator>
		
		<category><![CDATA[All private sectors]]></category>

		<category><![CDATA[Finance &amp; Control]]></category>

		<category><![CDATA[Financial]]></category>

		<category><![CDATA[KPI]]></category>

		<category><![CDATA[cogs]]></category>

		<category><![CDATA[margin]]></category>

		<category><![CDATA[profit]]></category>

		<category><![CDATA[tax]]></category>

		<guid isPermaLink="false">http://www.kpi-portal.com/?p=145</guid>
		<description>A ratio of profitability calculated as net income per time period, divided by the total revenues per time period. It measures how much out of every dollar of sales a company actually keeps in earnings.
Variables: Revenue, Cost of Goods sold (COGS), taxes
Measured as: Percentage (%), 
Calculation: ((Revenue - COGS - taxes)/total revenue * 100%
Originally posted [...]&lt;img src="http://feeds.feedburner.com/~r/KpiPortal/~4/428446711" height="1" width="1"/&gt;</description>
		<wfw:commentRss>http://www.kpi-portal.com/bsc/financial/net-profit-margin/feed/</wfw:commentRss>
		<feedburner:origLink>http://www.kpi-portal.com/bsc/financial/net-profit-margin/</feedburner:origLink></item>
		<item>
		<title>Cost of goods sold</title>
		<link>http://feeds.feedburner.com/~r/KpiPortal/~3/428434777/</link>
		<comments>http://www.kpi-portal.com/bsc/financial/cost-of-goods-sold/#comments</comments>
		<pubDate>Wed, 22 Oct 2008 10:47:33 +0000</pubDate>
		<dc:creator>Bas van Raaij</dc:creator>
		
		<category><![CDATA[All private sectors]]></category>

		<category><![CDATA[Finance &amp; Control]]></category>

		<category><![CDATA[Financial]]></category>

		<category><![CDATA[KPI]]></category>

		<category><![CDATA[goods]]></category>

		<category><![CDATA[Price]]></category>

		<category><![CDATA[Purchase]]></category>

		<category><![CDATA[sold]]></category>

		<guid isPermaLink="false">http://www.kpi-portal.com/?p=144</guid>
		<description>The direct costs attributable to the production of the products sold by a company in a certain time period. This amount includes the cost of the material used in creating the article along with the direct labor costs used to produce the product. It excludes indirect expenses such as distribution costs and sales force costs. [...]&lt;img src="http://feeds.feedburner.com/~r/KpiPortal/~4/428434777" height="1" width="1"/&gt;</description>
		<wfw:commentRss>http://www.kpi-portal.com/bsc/financial/cost-of-goods-sold/feed/</wfw:commentRss>
		<feedburner:origLink>http://www.kpi-portal.com/bsc/financial/cost-of-goods-sold/</feedburner:origLink></item>
		<item>
		<title>Gross Profit Margin</title>
		<link>http://feeds.feedburner.com/~r/KpiPortal/~3/428376020/</link>
		<comments>http://www.kpi-portal.com/bsc/financial/gross-profit-margin/#comments</comments>
		<pubDate>Wed, 22 Oct 2008 09:17:32 +0000</pubDate>
		<dc:creator>Bas van Raaij</dc:creator>
		
		<category><![CDATA[All private sectors]]></category>

		<category><![CDATA[Finance &amp; Control]]></category>

		<category><![CDATA[Financial]]></category>

		<category><![CDATA[KPI]]></category>

		<category><![CDATA[cogs]]></category>

		<category><![CDATA[cost]]></category>

		<category><![CDATA[revenue]]></category>

		<guid isPermaLink="false">http://www.kpi-portal.com/?p=143</guid>
		<description>The total revenue per predefined time dimension subtracted by the cost of generating that revenue that month. Gross profit margin tells investors the percentage of revenue that is used in the production process.
Variables: Revenue, cost of goods sold
Measured as: Percentage (%), 
Calculation: ((Revenue - COGS)/total revenue)*100%
Originally posted at KPI Portal: Your first step to a [...]&lt;img src="http://feeds.feedburner.com/~r/KpiPortal/~4/428376020" height="1" width="1"/&gt;</description>
		<wfw:commentRss>http://www.kpi-portal.com/bsc/financial/gross-profit-margin/feed/</wfw:commentRss>
		<feedburner:origLink>http://www.kpi-portal.com/bsc/financial/gross-profit-margin/</feedburner:origLink></item>
		<item>
		<title>Measurement of innovation</title>
		<link>http://feeds.feedburner.com/~r/KpiPortal/~3/401163427/</link>
		<comments>http://www.kpi-portal.com/articles/kpis/measurement-of-innovation/#comments</comments>
		<pubDate>Tue, 23 Sep 2008 21:20:26 +0000</pubDate>
		<dc:creator>Bas van Raaij</dc:creator>
		
		<category><![CDATA[KPIs]]></category>

		<category><![CDATA[creativity]]></category>

		<category><![CDATA[innovation]]></category>

		<category><![CDATA[learning]]></category>

		<category><![CDATA[measure]]></category>

		<guid isPermaLink="false">http://www.kpi-portal.com/?p=139</guid>
		<description>This morning Jan van den Ende, professor Innovation Management at the Erasmus University of Rotterdam, spoke about Innovation Management at BNR newsradio (note that this radio fragment is in Dutch). Innovation is a hot topic in today&amp;#8217;s economy as well as in the scientific world.
Besides some nice examples of innovation management, the area of measuring [...]&lt;img src="http://feeds.feedburner.com/~r/KpiPortal/~4/401163427" height="1" width="1"/&gt;</description>
		<wfw:commentRss>http://www.kpi-portal.com/articles/kpis/measurement-of-innovation/feed/</wfw:commentRss>
		<feedburner:origLink>http://www.kpi-portal.com/articles/kpis/measurement-of-innovation/</feedburner:origLink></item>
		<item>
		<title>Visits to customers</title>
		<link>http://feeds.feedburner.com/~r/KpiPortal/~3/391676301/</link>
		<comments>http://www.kpi-portal.com/bsc/customer/visits-to-customers/#comments</comments>
		<pubDate>Sat, 13 Sep 2008 17:17:33 +0000</pubDate>
		<dc:creator>tdomf_bce4b</dc:creator>
		
		<category><![CDATA[All sectors]]></category>

		<category><![CDATA[Customer]]></category>

		<category><![CDATA[KPI]]></category>

		<category><![CDATA[Marketing]]></category>

		<category><![CDATA[relationship]]></category>

		<category><![CDATA[visit]]></category>

		<guid isPermaLink="false">http://www.kpi-portal.com/?p=135</guid>
		<description>Number of visits made to a predefined set of customers (high potential, top 10 customers in turnover or profitability, etc.) to maintain and/or build a long term relationship with those customers.
Variables: Number of visits
Measured as: Amount (pieces, units, etc), 
Calculation: Sum of the number of visits.
Originally posted at KPI Portal: Your first step to a [...]&lt;img src="http://feeds.feedburner.com/~r/KpiPortal/~4/391676301" height="1" width="1"/&gt;</description>
		<wfw:commentRss>http://www.kpi-portal.com/bsc/customer/visits-to-customers/feed/</wfw:commentRss>
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