KPI Portal

Cost of goods sold

The direct costs attributable to the production of the products sold by a company in a certain time period. This amount includes the cost of the material used in creating the article along with the direct labor costs used to produce the product. It excludes indirect expenses such as distribution ...

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Gross Profit Margin

The total revenue per predefined time dimension subtracted by the cost of generating that revenue that month. Gross profit margin tells investors the percentage of revenue that is used in the production process.Variables: Revenue, cost of goods soldMeasured as: Percentage (%), Calculation: ((Revenue - COGS)/total revenue)*100%

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Order entry error rate

Number of orders that has been entered incorrect into the system. The higher the number of incorrect entries, the less streamlined the further process of delivery will pass off. Mind that higher number of errors can be an indicator of a higher pressure of work.Variables: Number of orders, number of ...

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Order frequency

The period betweed two orders of a certain customer or section of customers.Variables: order datesMeasured as: Time (e.g. years, minutes), Calculation: Period between order dates.

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Orders canceled

Number or percentage of orders that have been canceled before delivery. These cancellations can be categorized by predifined reasons.Variables: Cancelled ordersMeasured as: Percentage (%), Amount (pieces, units, etc), Calculation: Sum of orders canceled.

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