Number of goods that are defect on arrival at the place where they have to be installed, including the problems that occur within the first 90 days of operation.Variables: Defect goodsMeasured as: Rate (%), Amount (pieces), Calculation: Sum of the defect goods
(
3 votes, average:
4 out of 5)
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Posted in All private sectors, Internal Process, KPI, Production | No Comments »
Cost of rework ((predefined) period after transactions): rejects, warrantees, returns and allowances, inspection labor and equipment, complaint processing costsVariables: All the types of costs named aboveMeasured as: Value ($/€), Calculation: Sum of the costs
(
5 votes, average:
3 out of 5)
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Posted in Internal Process, KPI, Manufacturing, Production | No Comments »
