KPI Portal

Visits to customers

Number of visits made to a predefined set of customers (high potential, top 10 customers in turnover or profitability, etc.) to maintain and/or build a long term relationship with those customers.Variables: Number of visitsMeasured as: Amount (pieces, units, etc), Calculation: Sum of the number of visits.

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Number of backlinks

The number of backlinks to your website is an indicator of the popularity of your site for search engines. The higher the number of backlinks, the more popular your site seems to be for search engines.Variables: BacklinksMeasured as: Amount (pieces, units, etc), Calculation: Number of backlinks

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Number of unique pages

It is not about having the biggest website, but about having the lowest fluctuations in search engines. It's not about the number of pages in your database, but about the number of pages search engines have found on your domain. Enter the following seach code into google: "site:www.website.com" and look at ...

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Order frequency

The period betweed two orders of a certain customer or section of customers.Variables: order datesMeasured as: Time (e.g. years, minutes), Calculation: Period between order dates.

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Direct communications

Average number of contacts made with customers. A possible dimension is the organizational level, e.g. contact per department or customer, or client categories, e.g. top 10 clients.Variables: Number of contactsMeasured as: Amount (pieces, units, etc),

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