KPI Portal » Customer http://www.kpi-portal.com The first step to a steerable organization Sun, 11 Apr 2010 15:58:01 +0000 http://wordpress.org/?v=2.5 en Visits to customers http://www.kpi-portal.com/bsc/customer/visits-to-customers/ http://www.kpi-portal.com/bsc/customer/visits-to-customers/#comments Sat, 13 Sep 2008 17:17:33 +0000 tdomf_bce4b http://www.kpi-portal.com/?p=135 http://www.kpi-portal.com/bsc/customer/visits-to-customers/feed/ Returns http://www.kpi-portal.com/bsc/customer/returns-2/ http://www.kpi-portal.com/bsc/customer/returns-2/#comments Sat, 13 Sep 2008 17:17:32 +0000 tdomf_bce4b http://www.kpi-portal.com/?p=136 http://www.kpi-portal.com/bsc/customer/returns-2/feed/ Abandon rate—caller gives up http://www.kpi-portal.com/bsc/customer/abandon-rate%e2%80%94caller-gives-up/ http://www.kpi-portal.com/bsc/customer/abandon-rate%e2%80%94caller-gives-up/#comments Sat, 13 Sep 2008 17:17:24 +0000 tdomf_bce4b http://www.kpi-portal.com/?p=137 http://www.kpi-portal.com/bsc/customer/abandon-rate%e2%80%94caller-gives-up/feed/ Calls answered first time http://www.kpi-portal.com/bsc/customer/calls-answered-first-time/ http://www.kpi-portal.com/bsc/customer/calls-answered-first-time/#comments Sat, 13 Sep 2008 17:17:23 +0000 tdomf_bce4b http://www.kpi-portal.com/?p=138 http://www.kpi-portal.com/bsc/customer/calls-answered-first-time/feed/ Number of backlinks http://www.kpi-portal.com/bsc/customer/number-of-backlinks/ http://www.kpi-portal.com/bsc/customer/number-of-backlinks/#comments Mon, 25 Aug 2008 20:25:07 +0000 Bas van Raaij http://www.kpi-portal.com/?p=132 http://www.kpi-portal.com/bsc/customer/number-of-backlinks/feed/ Number of unique pages http://www.kpi-portal.com/bsc/customer/number-of-unique-pages/ http://www.kpi-portal.com/bsc/customer/number-of-unique-pages/#comments Mon, 25 Aug 2008 20:21:45 +0000 Bas van Raaij http://www.kpi-portal.com/?p=131 http://www.kpi-portal.com/bsc/customer/number-of-unique-pages/feed/ Website Success Rate http://www.kpi-portal.com/bsc/customer/website-success-rate/ http://www.kpi-portal.com/bsc/customer/website-success-rate/#comments Sun, 20 Jul 2008 19:41:54 +0000 tdomf_bce4b http://www.kpi-portal.com/?p=115 http://www.kpi-portal.com/bsc/customer/website-success-rate/feed/ Order entry error rate http://www.kpi-portal.com/bsc/customer/order-entry-error-rate/ http://www.kpi-portal.com/bsc/customer/order-entry-error-rate/#comments Sun, 20 Jul 2008 19:39:57 +0000 tdomf_bce4b http://www.kpi-portal.com/?p=119 http://www.kpi-portal.com/bsc/customer/order-entry-error-rate/feed/ Order frequency http://www.kpi-portal.com/bsc/customer/order-frequency-2/ http://www.kpi-portal.com/bsc/customer/order-frequency-2/#comments Sun, 20 Jul 2008 19:39:56 +0000 tdomf_bce4b http://www.kpi-portal.com/?p=120 http://www.kpi-portal.com/bsc/customer/order-frequency-2/feed/ Orders canceled http://www.kpi-portal.com/bsc/customer/orders-canceled/ http://www.kpi-portal.com/bsc/customer/orders-canceled/#comments Sun, 20 Jul 2008 19:39:56 +0000 tdomf_bce4b http://www.kpi-portal.com/?p=121 http://www.kpi-portal.com/bsc/customer/orders-canceled/feed/