KPI Portal

Category trends

From now on we will periodically publish category trends. These trends, shown in graphs, represent one of the categories to which the KPI's at KPI Portal are classified: The Balanced Scorecard (Kaplan & Norton) Business Processes (based on Porters' value chain) Different Industries These categories contain a number of dimensions, e.g. the Financial, Customer, ...

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Measurement of innovation

This morning Jan van den Ende, professor Innovation Management at the Erasmus University of Rotterdam, spoke about Innovation Management at BNR newsradio (note that this radio fragment is in Dutch). Innovation is a hot topic in today's economy as well as in the scientific world. Besides some nice examples of innovation ...

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Fifty years of Business Intelligence

Many articles argue that Business Intelligence (BI) has been introduced by modern research companies like Gartner and Forrester. Is this assumption right? Of course these companies, who are sometimes strengthened by the marketing departments of system integrators, have great merit in the familiarity of the world with BI. However, the ...

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What is a KPI?

A Key Performance Indicator, or KPI in short, is a measure that represents the condition of factors that directly influence the realization of the organizational strategy. A KPI only has a meaning if it is reflected against a certain dimension. For example: the KPI ‘turnover’ is only relevant if one knows ...

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Golden rule 2: Less is more!

A common problem in performance management is the number of KPI’s organizations are steering on. People want to be in control and therefore define as much KPI’s as possible, because "they might be interesting in the future." As a result, people are drowning in information (also called information overload), reports ...

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