Order entry error rate
Number of orders that has been entered incorrect into the system. The higher the number of incorrect entries, the less streamlined the further process of delivery will pass off. Mind that higher number of errors can be an indicator of a higher pressure of work.
Variables: Number of orders, number of incorrect entered orders
Measured as: Index, Percentage (%),
Calculation: (Number of incorrect entered orders / total entered orders) * 100
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